Frequently Asked Questions about all ServiceU Support

Is Customer Support included in our annual fee?

Yes! Our support team is available to you as part of our service. You can contact our support team anytime for help with no additional fees.

How do I contact Customer Support?

You can call or email our support team for assistance. They will be glad to answer questions, help troubleshoot a problem, or even help you find the best way to achieve your goal. Our support team is available Monday - Friday, 8am - 6pm CST. You can call 901-869-5001 or email support@serviceu.com

What other support resources do I have access to?

In addition to our one-on-one support, we offer a variety of ways for you to learn more about our ServiceU products or independently research an answer to your question. Each month, we offer webinars where we will cover the basics for new users as well as provide in-depth answers for seasoned users. You'll also have access to our Quick Reference Guides and Manuals, Searchable FAQ's, and Instructional Videos and Demos.